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Profile, password and notifications

In this area, you maintain personal master data, protect access and determine which information Inside may issue.

Where to find it

Open the personal menu and select Profile, Reset password or Notifications.

Requirements and permissions

All registered users are allowed to edit their own settings. SSO and browser policies can specify individual options centrally.

Step by step

Edit your profile

  1. Open Profile from the personal menu.
  2. Check email address, first name, last name and optionally the phone number.
  3. Save the change.

First name, last name and email address are mandatory information. If single sign-on is used, individual security functions can be centrally controlled and therefore not available in the profile.

Personal profile with editable master data
In the profile, only your own details are processed.

Reset password

  1. Open Reset password in the personal menu.
  2. Enter your current password, followed by the new password and its confirmation.
  3. Check the displayed rules, confirm the change and look for the success message.
  4. For an SSO-only account, change the password through the identity provider; a local password change is unavailable.
Form for resetting your password
With SSO, the password can be changed at the identity provider.

Configure notifications

In Notifications, general hints, tones and browser system notifications can be controlled. Depending on the active modules, there are separate switches for email, calendar, chat, tasks, tickets and incoming calls.

For browser push, the browser must allow website permission. A permission blocked in the browser cannot be activated again in Inside alone.

Settings for personal notifications
Browser sharing and inside setting must be active together.

Result

Saved profile data and notification settings apply directly to your own account.

Variations and special cases

With SSO, email addresses or passwords cannot be changed locally. Blocked browser push rights must be corrected in the browser’s website settings.

Troubleshooting

In the event of missing information, first check inside switches, browser permission, operating system focus mode and permission for the module in question.

Maintained by: Inside Platforms Product Team Last reviewed: 2026-08-16

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