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Manage files and folders

The file area organizes workspace files, folders, shares, trash and restore.

Where to find it

Open Files in the main navigation.

Requirements and permissions

Viewing requires files.read; uploads, folder actions, moving, and deletion require files.write.

Step by step

Upload files

  1. Open Files and navigate to the destination via folders or breadcrumb navigation.
  2. Drag files into view or select the upload action.
  3. Watch the progress of the upload queue.
  4. If a name conflict appears, choose whether to replace, rename, skip or cancel.
  5. Check the file in preview or download after the upload.

Organize and restore files

You can search, create or rename folders, move files and folders, select multiple items and open file versions. Deleted items move to the trash and can be restored. Delete permanently removes them from the trash.

Good filing practices

  • Use comprehensible folder and file names.
  • Place sensitive documents only in the intended workspace and with the appropriate authorization.
  • Before bulk actions, check the selection and destination folder.
  • Download executable or unknown files only from trusted sources.
File area with folders and file actions
Path, selection and destination folder must be checked before bulk actions.

Result

Files are located in the intended workspace path and are available according to the permissions.

Variations and special cases

Large uploads, malware checks and previews may take time to finish. Files deleted permanently cannot be restored through the application.

Troubleshooting

Check the file size, type, storage limit, write permission, and upload status. Reload the folder view after processing is complete.

Maintained by: Inside Platforms Product Team Last reviewed: 2026-08-16

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